Shipping policy

Delivery

We use Royal Mail, DPD, Parcelforce, DX and Evri to deliver your spares and accessories.  Please see below for estimated timescales and for delivery charges.

Products displaying In Stock are held in our two warehouses and will usually be despatched the same day, or next business day depending on the time your order is placed (see Next Day Delivery below for further information).

All other products will display the number of days it usually takes for despatch.  This is because we have over one million spare parts available to order, but couldn't possibly hold them all in stock.  Some of our parts will be despatched directly from the manufacturer, whilst others can take a few days to arrive at our warehouse before being sent out.

Special Order parts can take up to 5 weeks to arrive but 99% will be shipped within 10 days. We will keep in touch with you with regular updates.

UK Standard Delivery

Your order should arrive within 2 - 3 business days once it has been dispatched.  If your orders has not arrived within 7 days please contact us at info@how-to-repair.com 

Express Delivery

Items which show availability as In Stock can be ordered for Express delivery and will be despatched before the cut-off time (see below) which will usually arrive Next Business Day.  The cut-off time for Express Delivery will be displayed at the basket.  The cut-off time is usually 1pm, however for some items the cut-off time may be earlier.  Working days are Monday to Friday (excluding bank holidays). Orders placed after this time will be delivered on the second working day after you place your order. Please select ‘Express delivery’ option during checkout.

Express Delivery Exclusions

Express Delivery is only available to certain UK destinations.  Our delivery partners are unable to offer a next day service to the following postcodes.  If Express delivery is selected to the following postcodes your order will usually be with you in 2 working days.

AB30, AB31, AB32, AB33, AB34, AB35, AB36, AB37, AB38, AB41, AB42, AB43, AB44, AB45, AB51, AB52, AB53, AB54, AB55, AB56, BT, FK17, FK18, FK19, FK20, FK21, G83, GY1, GY10, GY2, GY3, GY4, GY5, GY6, GY7, GY8, GY9, HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9, IM1, IM2, IM3, IM4, IM5, IM6, IM7, IM8, IM9, IM99, IV1, IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV2, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV3, IV30, IV31, IV32, IV36, IV4, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV5, IV51, IV52, IV53, IV54, IV55, IV56, IV6, IV63, IV7, IV8, IV9, IV99, JE1, JE2, JE3, JE4, JE5, KA27, KA28, KW1, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17, KW2, KW3, KW5, KW6, KW7, KW8, KW9, PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA80, PH15, PH16, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH49, PH50, TR21, TR22, TR23, TR24, TR25, ZE1, ZE2, ZE3.

If you would like further information or you would like to offer us better carriage options then please contact us via info@how-to-repair.com