Washing Machines

Samsung WW80K5410UW/EU Washing Machine Shows UC Error Code

July 10, 2024
Customer Question

My Samsung WW80K5410UW/EU washing machine does not turn on and when you attempt to switch it on/off, it makes a noise but does not light up.

Paul
Paul Repair Expert

I will try and help with this problem about Samsung WW80K5410UW/EU Washing Machine,

Hi, sorry to hear about your problem. The UC error code on Samsung washing machines usually means there is a possible voltage drop in the supply. This can sometimes be caused by an inadequate cable going to the machine. If the machine is connected via an extension lead that can't handle the ampage during the heating cycle, it could cause this issue. You might also have a problem with the suppressor or filter in the back top right-hand corner of the machine.

Another possibility is a faulty component on the circuit board. However, without inspecting the machine, it's hard to determine the exact problem. In the UK, you should expect 240 volts at the suppressor and coming out of it to the circuit board. In Europe, this voltage drops slightly to 220 volts, and it varies in other parts of the world.

You should use a multimeter to check the voltage coming into the machine. If you don't have one, you can buy a new multimeter via our affiliate link. Check not only when it’s connected to power but also after a few minutes of running or just before when the error usually appears. Initially, you might get 240 volts in the UK, but poor wiring could cause this to drop significantly when the heater comes on.

I can't provide exploded diagrams as there are four variations of your model number. For more detailed information or parts for your machine, refer to the identification plate inside the door for the full model number and any additional numbers like PNC numbers.

I hope this helps. Feel free to come back if you need further assistance. I've also added some useful videos below.

spare parts and variations on this Samsung model

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Samsung WW80K5410UW/EU Washing Machine

Samsung WW80K5410UW/EU Washing Machine Spares

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