Samsung DV56H9100EG/A2 Washing Machine AE6 Error Code
Customer Question
Jacques Grant asks:
I continue to get a communication error. I replace the PCB board down below and also the main motherboard at the top but I still get the communication error. I empty the drain and clean the filter. My door was locked and the child lock is off. I removed the top to unlock the door from the tab. I unplugged the unit tried the rest by press the pause button and the power button. Get the same result. I purchased my parts from Amazon. Samsung just stalls to purchase parts. Please help.I was using my dryer to dry cloths that had more water than usual now it warm up and stops after about two minutes. My lint system is clean in side the machine to the outside. It is Samsung DV56H9100EG/A2 washing machine and the serial is 0BH95AEG400460J. My code says the button on the board is stuck.bE2 check if display PCB is loose or short.Is was working fine now it just run for a minute or two. There is full power to both.240 to dryer 110 to washer. I see no bad wiring to both. Please help please.
Model: Wf56h9100Ag/A2
Paul Says:
I will try and help with this problem about Samsung DV56H9100EG/A2 Washing Machine,
Hi, I'm really sorry to hear about the problem with your Samsung washing machine showing an AE6 error code. I see that you've replaced both circuit boards and still have the issue. Since this is not a UK model, I don't have all the information I need to assist you fully. However, it's worth checking each individual wire, as any bad connection might cause the AE6 error code.
You should trace the wires from their origin to their destination on the circuit board, then do a continuity check on each one. Even a small amount of metal fatigue or damage to a wire can stop information from reaching the board. Also, double-check that you have purchased the correct boards. You mentioned buying them from Amazon and not directly from Samsung. If you bought refurbished boards, there might be an issue with them.
Without having the machine in front of me, it's hard to pinpoint the exact problem. We need to tackle this step by step. Check every component on the machine and ensure that the ducting system on the dryer is completely clear. The dryer usually has a fan motor, heating element, and sensors to control temperature and airflow. Any blockages in this system can cause inefficiency.
The water is collected via a small trickle of cold water running down the condenser plate at the back. Warm air from the drum condenses against this cool water. Any blockage or restriction in this system will add to inefficiency.
I'm sorry I can't provide more detailed information as I don't have the workshop manual for this model. Good luck with your repair.
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