Washing Machines

Hotpoint Washing Machine WMAQF641GUK Bearings gone.

February 08, 2021
Customer Question

Dear Paul. I hope you are well? I was hoping that I would not have to contact you again so soon. Well about 6 months ago you advised me on the correct brushes and replacement door handle for the above machine from your eBay shop. ๐Ÿ’ช๐Ÿ’ช๐Ÿ’ชAll went well and working great. ๐Ÿ˜๐Ÿ˜๐Ÿ˜ However I can confirm that the bearings have now gone on this machine. Model WMAQF 641 Hotpoint. Just wondering if you sell the bearings and the job can be done? Iโ€™ve looked through your product finder but cannot say for certain if the sets of bearings will fit so I am reaching out? The WMAQF 641 model number is a nightmare for finding parts but many WM parts for it. Some donโ€™t. Please let me know and Iโ€™ll get right on ordering the bearings and whatever else is needed for the job. ๐Ÿ‘๐Ÿ‘๐Ÿ‘If not and it is a job that cannot be done. What washing machine would you advise on buying next if I really need to get a new one? Obviously something that can be serviced and fixed easy enough? Your advice and thoughts would be highly appreciated once again! ๐Ÿ‘๐Ÿ‘๐Ÿ’ชKeep at the great work here and on YouTube ๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ’ช๐Ÿ’ช๐Ÿ’ชSincere regards, Scott. โœŒ๏ธ๐Ÿ™โœŒ๏ธ

Paul
Paul Repair Expert


I will try and help with Hotpoint Washing Machine WMAQF641GUK problem

As you will see in the exploded diagram below your washing machine has a sealed drum it may be possible to find a broken washing machine on eBay which has got an electrical problem but may have a good drum this would be a cheap way of replacing the Drum in your machine the part number is C00286442ย 

Please note: there are 3 models for the reference you indicated us "WMAQF641".
WMAQF641GUK , WMAQF641PUK ,WMAQF641PUKM. For the schematics and parts list below we used model WMAQF641GUK.
Make sure you are buying parts with your specific model reference.

You can also find other spare parts at the bottom of this page.

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Common Hotpoint Washing Machine WMAQF641GUK faults with links to the right repair guide

  1. The machine wonโ€™t fill with water

Make sure the door is properly closed, check that inlet hoses are clear and not kinked and that the water supply is connected and functioning. Water valve may be faultyย See our video on water valves

  1. The drum doesnโ€™t turn

There are a number of things that can cause this, including wornย carbon brushes,ย drive belt problems,ย or a faulty motor or control unit PCB.ย On new machines with 3 phase motors or inverter motors, they get a lot of control board faults

  1. The machine stops mid-cycle

This generally means that the timer, thermostat, or heater had failed. The washing machine may stop due to these faults or theย water rinse valveย may be faulty or the machine hasย not emptied the water out of the drum in an allocated period of time.

  1. The washing machine is noisy

A rattle, while the drum is moving, could be due toย something stuck in the drum, coins and bra wires are common culprits. You may be able to remove theย drum paddlesย to get to the offending item or remove theย sump hoseย orย heater. Itโ€™s also worth checking the drain filter to make sure thatโ€™s clear. A noisy washing machine may also indicate failed or wornย bearings or drum spider. Try turning the drum by hand when the machine is empty. If you hear a rumbling noise or can feelย โ€˜playโ€™ in the drum,ย itโ€™s likely that the bearings need replacing. You can also get drum spring or shock absorber problems.

  1. Water not draining from the washing machine

This usually means thereโ€™s a blockage in the drainage filter, or theย pumpย itself has failed. The first thing youโ€™ll want to do is empty the water so you can rescue your laundry. Pull out the drain hose, pop it into a bucket and let gravity do the work. Also, check the sump hose and waste pipe if fitted to a sink unit the problem can also be the connection.

  1. The washing machine wonโ€™t spin

Problems with the spin cycle are relatively common washing machine faults, if your machine knows there is water still in the drum it will not allow the drum to spin it must empty in an allocated period of time. The good news is that theyโ€™re generally relatively inexpensive and simple to fix. Balance sensors will override the cycle if the clothes are unevenly distributed and could cause the machine to vibrate. This can happen if youโ€™ve overloaded the washer, or if youโ€™re trying to spin just a few items. Try reloading light loads or removing a few items from heavy ones. If this fails,ย motor carbon brushesย may need to be replaced.ย On new machines with 3 phase motors or inverter motors, they get a lot of control board faults

  1. The door wonโ€™t open

This will usually be due to water not draining, or aย faulty door lock. Drain manually as above. If that doesnโ€™t fix the problem you may be able to remove the top of the machine and release the lock from the inside see videos.

  1. Clothes smell bad

If you always use low-temperature washes and biological detergents you could have a build-up of bacteria or even mold in the machine. Try running a hot empty wash once a week. You should also clean out theย soap dispenserย regularly, and leave the machine door open to air after youโ€™ve removed the washing.

  1. The washing machine is damaging clothes

Tears in clothes indicate foreign bodies in the machine or damage to the drum.

10.The washing machine isย constantly filling with water

the machine isย siphoningย orย water valveย is leaking

11.The machine reports a fault code or error code

Error codes can be on the display or given in certain lights flashing sequences. Washing machine fault codes are not universal but may only point you or an engineer in the right direction they are not 100% accurate they are only that for guidance. Your ownerโ€™s manual may help you identify the problem and even suggest a fix. In other cases, youโ€™ll need an engineer to trace the fault. Donโ€™t be tempted to ignore a fault code, even if the machine seems to be functioning normally. Some codes are โ€˜early warning signsโ€™ and fixing the machine at an early stage could save you time and money in the long run.ย Contact us with the full model number and detailed descriptionย 

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