Washing Machines

HOTPOINT Washing Machine HV6L105PUK locked door

January 11, 2021
Customer Question

The door of my washing machine is locked I can´t open it and I'm afraid to damage it if forced it too much

Paul
Paul Repair Expert

I will try and help with your HOTPOINT Washing Machine HV6L105PUK problem

You may have a problem with the door handle or the door interlock it is quite common for this type of thing to happen. The plastic can sometimes break on the handle or the door lock may have failed. You will need to take the lid off to gain access to the door lock from the back to open it see our videos on this. 

On some machines, if there is water in the drum the door will not open

Common questions people ask about on your model of washing machine.

washing machine Won´t Drain, Will not drain, doesn´t drain, does not empty – these are all pump problems, see video on this.

washing machine Will not start, won’t start, Will not open – this is usually due to the machine still having water in it or a door interlock fault, see video on this.

washing machine Will not spin, Wont spin, will not spin, doesn´t spin, fills up but the drum is not turning, won't agitate or spin, the drum doesn't move! - these faults can either be motor related or pump related and, on some models, will be the control module pcb

washing machine Does not take conditioner, is not taking in any water.- these are all water valve related, see videos on this.

washing machine Is leaking from the door, leaking from bottom front, leaking from front door - these are all door seal/gasket related, see videos on this. Can also be hoses or pump.

washing machine is making a lot of noise, this can be imbalanced load bad suspension units or problem with drum bearings or spider

To try and help with further problems on your washing machine, I have put together a full list of videos below on your washing machine and exploded diagram of your machine with all parts listed below or search our REPAIR GUIDES or FAQ’

 

 

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