Tumble Dryer

Hotpoint TCFS93BGP Condenser Tumble Dryer Stops & Filter/Empty Water Light Keeps Coming On

November 29, 2024

Customer Question

Waseem asks:

Hi I have Hotpoint TCFS93BGP Condenser Tumble Dryer. The light on filter/empty water keeps coming on.please can you help.i have checked the condenser its clean also i have checked the water pump and its also working the thermostats are all also working as i have checked with my multimeter and are showing resistance on ohms.Its stops randomly sometimes within minutes and sometimes it works for longer periods before the red light is showing.I would be greatful for any help

Model: TCFS93BGP

P

Paul Says:

I will try and help with this problem about Hotpoint TCFS93BGP Condenser Tumble Dryer,

There are 7 similar models with your Hotpoint TCFS93BGP Condenser Tumble Dryer please use your full model number which is written on your identification plate.

 

Hi, I'm sorry to hear about the issue with your Hotpoint Condenser Tumble Dryer, model number TCF-S93BGP. The water filter light usually comes on when water is detected in the pump area but hasn't been transferred to the collection box at the top of the machine. Even if you think the pump is working, it might have fluff inside, stopping it from moving water to the container.

I've added some videos below to help you diagnose the problem. There's a micro switch on the pump chamber that detects water levels. If this switch is activated, it will stop the machine because it thinks there's too much water in the collection chamber, which is a safety feature. You need to check that water is draining from this chamber to the collection tray at the top of the machine.

You can do this easily by pouring a little water in while the machine is running to see if it pumps to the top. I've made a few videos on our YouTube channel showing how to do this. Please follow these videos.

I've also included a link to your condensing tumble dryer above, but note there are seven different variations of this machine. I'm sorry I can't provide more information without seeing the machine or having more details. However, you're welcome to come back after confirming that the pump is running correctly and transferring water to the top of the machine.

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Hotpoint TCFS93BGP Condenser Tumble Dryer

Hotpoint TCFS93BGP Condenser Tumble Dryer Spares

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Hotpoint TCFS93BGP Condenser Tumble Dryer Condensing Unit

Hotpoint TCFS93BGP Condenser Tumble Dryer Cabinet

Hotpoint TCFS93BGP Condenser Tumble Dryer Inner Parts

Hotpoint TCFS93BGP Condenser Tumble Dryer Top Panel

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