Tumble Dryer

Hotpoint Condenser Tumble Dryer TDWSF83BEPUK F12 and F19 errors

January 20, 2021
Customer Question

TDWSF83BEP on 15min timed programme runs til 5 mins remaining, both high & low heater sides run at approx 10amps for 5 mins then drops to approx 5amps just low side(heats, spins both ways, pumps etc.up til this point) carries on for several more minutes then F19 error. Heat element 2 x 1200w, 42.5ohm each total=85ohm. Heat stat (type261/bp 180deg 20-16)180deg cut out reads short cct, heater ntc (type 279 23-16 3111 T200)approx 12kohm @ 20deg, decreases with heat. Fan ntc(2790046 48-16)12kohm @ 20deg approx decreases with heat. Fan, ducts, filters, condenser, water reservoir all cleaned and clear. Flood float reed switch normally short cct (empty reservoir), open cct when lifted. Condenser reed switch normally open cct, short cct when condenser unit in situ. Control bd diodes, resistors, caps all within reasonable tolerance, relays operate in-cct with 9v applied, short or open cct.Display bd checks ok, mom switches, diodes. leds, resistors ok. Max6959 (display interface) not tested but appears to function ok, 7 segment display working ok.Wiring checked for continuity, shorts, leaks etc all ok.Direct drive motor not yet checked, cct bd on motor, Askoll type TA0200, would need to remove bearings to gain access to cct bd.Is the motor/cct bd the likely culprit here?Apologise for lengthy detail but driving me nuts, thanks.

Paul
Paul Repair Expert

I will try and help with your Hotpoint condenser Tumble Dryer TDWSF83BEPUK problem

I have to be honest by the look of it you did everything else that I would have done, I can only tell you that the related Errors belong to the control board or sensor

F12 Electronic control fault

F13 – Rear thermistor circuit fault

This error indicates a problem with the tumble dryer thermistor (temperature sensor). Check the thermistor and its wiring and connections as well as the wiring and connections to the J4 module connector.

It might be worth looking for a second-hand machine with the same model number that might have a different fault and then ransacking it for the control board and you would be able to try some other parts or fix that machine with your parts. I would not recommend buying a new control board until you are 100% sure that this is the problem as it is not a cheap item I have put a full exploded diagram of the machine below with a full list of parts

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Hotpoint condenser Tumble Dryer TDWSF83BEPUK spares

Common Hotpoint condenser Tumble Dryer TDWSF83BEPUK faults with links to the right repair guide

I have included a lot of videos in the links below on these tumble dryers to assist you in repairing your tumble dryer; I have also included an exploded diagram of your machine with all the parts that you need listed below that just click on the relevant and it will take you to a search result

  1. No heat

This is the most common fault on tumble dryers.

Vented dryers: this can be a fault with the thermostats, heater, or on some occasions, it might be the timer or the relay on the printed circuit board.

Condensor dryers: this might be any of the above but you also have a condenser plate that collects the water and then is either pumped to the collection tray or flows into a tank. Check pump unit and float switches.

Heat pump dryers: these are much more complicated they use a refrigeration prosses to heat the cloths and use the cooling side to condense the water for collection. Check compressor is running, check NTC sensors and check filters, and also that it has the right amount of refrigeration gas (normally only done by an engineer)

  1. Drum not turning

This will stop the dryer from drying. You may have to replace a faulty belt or in other cases, look at the motor, motor capacitor, or the jockey wheels. Again there are relays on printed circuit board types that can go faulty.

  1. Not starting

Whilst, not a common problem, you may have a faulty door switch, starter relay if fitted, or can be start button or PCB.

  1. Noisy Machine

This is usually caused by faulty bearings, jockey wheels or worn felt pads. The motor can get dust build up in the bearings, also the fan blades can distort in shape and make noise rubbing the housing.

  1. Water leaks.

This can be a simple as the water tank (in a condenser tumble dryer) has not been emptied, or not placed back into the housing correctly. The condenser plate can need cleaning. The pump unit might not be working. Or the ducting system can be clogged with fluff etc. See servicing tumble dryer.

  1. Tumble dryer reports a fault code or error code.

Error codes can be on the display or given in certain lights flashing sequences. Tumble dryer fault codes are not universal but may only point you or an engineer in the right direction they are not 100% accurate they are only that for guidance. Your owner’s manual may help you identify the problem and even suggest a fix. In other cases, you’ll need an engineer to trace the fault. Don’t be tempted to ignore a fault code, even if the dryer seems to be functioning normally. Some codes are ‘early warning signs’ and fixing the machine at an early stage could save you time and money in the long run.Contact us with the full model number and detailed description 

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