Tumble Dryer

Hoover DMC D1013B-80 Tumble dryer Water tank not filling but pump is working

January 21, 2021
Customer Question

Hi Paul,I'm trying to access my tumble dryer condensate pump to clean it out as I believe it has become blocked with fluff. How do I access the condensate pump?I've trawled the internet and cannot find any details on this at all.Many thanks in advanceSean

Paul
Paul Repair Expert

I will try and help with this problem Hoover DMC D1013B-80 Tumble dryer 31100720 

I have put an exploded diagram below so you can actually see where the pump is and a full list of Parts are below that. This is not an easy job you have to actually remove all the drum to gain access to the pump and the flotation switch I have added a few videos below to assist you

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Hoover DMC D1013B-80 Tumble dryer 31100720 spare parts

D4)    LIST OF THE PRESENTLY AVAILABLE ERROR CODES:

Error

Error

Detecting

Possible

Machine

Recommended

Description

Num.

Condition

Malfunction

Behavior

Intervention

 

 

 

 

 

 

Full Tank

E 3

The error

The tank is

Drying Cycle is

Empty the tank,

Alarm

 

condition is

full of water

halted.

check the

 

 

detected if the

from

Delicates LED

pressure switch

 

 

pressure switch

condensation

blinks at 1 Hz.

and related wiring

 

 

goes on the

and has to be

Display

harness.

 

 

“FULL” and

emptied.

visualizes “E 3”.

 

 

 

remains in that

 

 

 

 

 

condition for at

 

 

 

 

 

least 10”.

 

 

 

Selector

E 4

The selector is

The selector is

Drying Cycle is

Replace the

Error

 

shorted or open

damaged

halted.

Programs Selector

 

 

circuited

 

The display

 

 

 

(detection 10”

 

visualizes “E 4”

 

 

 

long)

 

 

 

Front NTC

E 5

The Front NTC

Front NTC not

Drying Cycle is

Check Front NTC

Error

 

sensor is in short

connected or

halted.

and the related

 

 

or open circuit, or

damaged

The display

wiring harness.

 

 

it has a resistive

 

visualizes “E 5”.

 

 

 

value not

 

All LEDs flash

 

 

 

compliant with the

 

together

 

 

 

specifications

 

(generic error

 

 

 

(NTC value stays

 

condition).

 

 

 

out of the range -

 

 

 

 

 

14° C – 95° C for

 

 

 

 

 

longer time than

 

 

 

 

 

15 seconds.

 

 

 

Data Flash

E 6

The micro

Main board

Blocking Error

Program or

Error

 

controller can’t

not

(not displayed

replace the Power

 

 

find configuration

programmed

because the

Board.

 

 

parameters in

(Data Flash)

user interface is

 

 

 

Data Flash Block

 

powered OFF).

 

 

 

A, or checksum is

 

 

 

 

 

incorrect

 

 

 

Clogged

E 7

3 interventions of

The filter is

The Ventilation

Clean the filter.

Filter Alarm

 

the Heater's safety

clogged from

LED blinks at 1

 

 

 

thermostat in less

lint, correct

Hz. The Dryer

 

 

 

than 10 minutes.

ventilation is

switches from

 

 

 

 

not allowed.

High Power to

 

 

 

 

 

Reduced Power.

 

 

 

 

 

The Display

 

 

 

 

 

shows “E 7”

 

 

Error

Error

Detecting

Possible

Machine

Recommended

 

Description

Num.

Condition

Malfunction

Behavior

Intervention

 

 

 

 

 

 

 

 

Thermal

E 8

The control has to

Rear

Non Blocking

Change the

 

Fuse

 

detect N as a

temperature

Error, Dryer

thermal fuse and

 

Intervention

 

heater feedback.

is grown over

makes a Cool

check

 

 

 

If L is detected for

the thermal

Down sequence

mechanical

 

 

 

more than 20

fuse threshold

and displays the

circuit

 

 

 

minutes, it means

(206° C)

error condition

(something

 

 

 

the thermal fuse is

 

with 1 Hz LEDs

occludes the

 

 

 

open.

 

blinking. Display

circuit), check

 

 

 

 

 

shows “E 8”.

the Wiring.

 

Thermal

E 9

Control has to

The Thermal

The Error is not

Check the

 

Cut-Out

 

detect N as a

Cut-Out

displayed, but

conditions of the

 

Alarm

 

heater feedback.

switched off

only saved in

Heater and of

 

(automatic

 

If it detects L and

the heater,

Data Flash. The

the related

 

reset).

 

then N within 20

due to a

Dryer switches

towiring, the filter

 

 

 

sec., this means

temporary

Reduced Power.

cleanliness and

 

 

 

there was a TOC

overheating.

 

the installation.

 

 

 

intervention.

 

 

 

 

Missing Load

E 10

During the Heat

The Dryer is

The Error is not

Correctly load

 

 

 

Stroke Phase

working

displayed, but

the Dryer.

 

 

 

(automatic cycles)

empty,

only saved in

 

 

 

 

the temperature

without any

Data Flash. The

 

 

 

 

increases over 80°

laundry load.

cycle goes on

 

 

 

 

C.

 

with a Cool Down

 

 

 

 

 

 

sequence and is

 

 

 

 

 

 

ended.

 

 

Rear NTC

E 14

The Rear NTC is

Rear NTC not

Drying Cycle is

Check Rear NTC

 

Error (only

 

short circuited or

connected or

halted. All LEDs

and the related

 

Condenser

 

open circuited, or

damaged.

blink together

Wiring Harness.

 

Dryers)

 

has an incorrect

 

(generic error

 

 

 

 

resistive value

 

condition).

 

 

 

 

(out of the range -

 

The Display

 

 

 

 

14° C – 95° C) for

 

shows “E 14”

 

 

 

 

more than 15 sec.

 

 

 

 

Heater

E 15

When the Heater

The heater

Drying Cycle is

Replace the

 

Relay glued

 

relay is opened,

relay could

halted. All LEDs

Power Card.

 

contacts

 

the control must

have glued

blink together

 

 

(Front

 

detect L through

contacts or, if

(generic error

 

 

Thermal

 

heater feedback.

the machine

condition).

 

 

Fuse for

 

If it detects N for

Vented the

The Display

 

 

Vented

 

more than 8 sec.,

Front Thermal

shows “E 15”.

 

 

machine)

 

relay is glued.

Fuse is

 

 

 

 

 

 

opened.

 

 

 

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