Grundig GTN38250HGCW Heat Pump Tumble Dryer Frozen on Program 6
Customer Question
Rafal J asks:
Hi Paul, I have a Grundig GTN38250HGCW Heat Pump Tumble Dryer.Before I take any further action, I wanted to reach out to you about my problem before deciding whether to buy a new one or have it repaired. A couple of days ago, my tumble dryer stopped on program 6 and won’t change to any other program. The filters are clean, and I’ve also tried resetting it, but nothing seems to work. I searched for videos online but couldn't find anything helpful. Hopefully, you can help me out. We've had this tumble dryer for the last 5 years, it’s been used a lot but well taken care of.Looking forward to your response, hopefully with a positive solution.Thank you,Rafal
Model: GTN38250HGCW
Paul Says:
I will try and help with this problem about Grundig GTN38250HGCW Heat Pump Tumble Dryer,
Hi sorry about your problem with Grundig GTN38250HGCW dryer. If the machine sticks on a program, it usually indicates a possible error on the PCB (Printed Circuit Board). This machine is made by Beko, and they provide very good workshop manuals, which you can find below.
There is a shaft that runs through the knob on the front of the machine to the PCB, and within this, there is a very small plastic shaft. It’s possible that the shaft has either become dislodged or broken. This could be one reason why the machine is stuck on a program. However, normally, if you turn the power off and then back on again, the machine should reset to its factory settings and switch to a different program.
I suspect you may have a PCB issue, but without having the machine in front of me, it’s difficult to determine the exact problem. To help you further, I have included not only the wiring diagrams but also the full service manual for this machine. It’s over 90 pages long and covers almost everything.
If you want to support the site please mark us to your favourites, also I would be grateful if you would subscribe to our social media channels as this really helps my site and keeps us going.
YouTube. http://www.youtube.com/user/howtorepair
Facebook. https://www.facebook.com/how.to.repair.appliances
And if we really helped you save money you can always click on the Buy Paul a Beer page
Grundig GTN38250HGCW Heat Pump Tumble Dryer Spares
Match your part for Grundig GTN38250HGCW Heat Pump Tumble Dryer and the use reference number in list below and click on the link to your part
GTN38250HGCW Heat Pump Tumble Dryer Wiring Diagram 1
GTN38250HGCW Heat Pump Tumble Dryer Wiring Diagram 2
GTN38250HGCW Heat Pump Tumble Dryer Service Manual
GTN38250HGCW Heat Pump Tumble Dryer Service Test Program
GTN38250HGCW Heat Pump Tumble Dryer Troubleshooting
GTN38250HGCW Heat Pump Tumble Dryer Gas Leakage
GTN38250HGCW Heat Pump Tumble Dryer Chasis
GTN38250HGCW Heat Pump Tumble Dryer Door Panel
GTN38250HGCW Heat Pump Tumble Dryer Outer Body
GTN38250HGCW Heat Pump Tumble Dryer Black Box
GTN38250HGCW Heat Pump Tumble Dryer Additional Parts
GTN38250HGCW Heat Pump Tumble Dryer Inner Body
full list of spare parts for Grundig GTN38250HGCW Heat Pump Tumble Dryer model below
| Reference | Part Number | Description |
|---|---|---|
| 1 | 2983800700 | TOP PLATE GR |
| 10 | 2973510400 | DOOR ASSY |
| 1003 | 2807962300 | CAPACITOR (ARCOTRONICS 15 uF) |
| 1005 | 2962510800 | CONDENS PUMP |
| 1005 | 2962510600 | CONDENS PUMP |
| 1028 | 2995200200 | LG COMPRESSOR SHEET ASSY. |
| 1041 | 2996301100 | CAPILLARY TUBE GROUP |
| 1044 | 133000001 | WASHER 12x18x1 DIN 988.. |
| 1045 | 160200200 | Snap Ring 9x1 DIN 6799 DRCS68 |
| 1046 | 2973902400 | REAR PANEL ASSY |
| 1064 | 2964840200 | EVAPORATOR FILTER SPONGE |
| 1077 | 492204404 | PULLEY ASSY FOR SERVICE-ARES |
| 1087 | 2982820100 | HOSE AND CABLE HOLDER OPPOSITE DIRECTION |
| 1214 | 9003271500 | PLASTIC SCREW (diameter 4x12) INOX |
| 1244 | 2979290100 | POMP COVER |
| 1246 | 2971703502 | CABLE ASSEMBLY |
| 1248 | 2960910300 | SILICONE GASKET |
| 1256 | 2973102600 | SHAFT-FRONT BEARING ASSY |
| 1259 | 2973380600 | TALL FILTER CASSETTE ASSY. |
| 1260 | 2964660100 | PUMP BALLCOCK (SIRIUS HP) |
| 1269 | 2977320100 | SHADED_POLE_FAN |
| 1278 | 2968580100 | MICROSWITCH PIN |
| 1279 | 2982600300 | SENSOR CARRIER ASSY. COMPLETE |
| 1287 | 2960150100 | RUBBER STOPPER |
| 1290 | 2986220100 | DOOR GASKET |
| 1295 | 2963120400 | MOTOR BRACKET CLAMP (PLASTIC) |
| 1303 | 2966330100 | WATER TANK CASE |
| 1306 | 2961390200 | TANK GUIDE BARRIER |
| 1313 | 2705810300 | PT SCREW (3_5x8) |
| 1398 | 2951780300 | DELTA PT VIDA 50x26 WN 5454 HB |
| 1399 | 2962950100 | NTC GASKET |
| 14 | 2968290100 | HINGE |
| 1401 | 2963210100 | MOTOR SHAFT SEAL |
| 1417 | 2705810400 | PT SCREW (3_5x14) |
| 1432 | 2964980100 | COMPRESSION SPRING |
| 1440 | 2983410100 | PLASTIC FOOT ASSY (2K) |
| 1453 | 2953741500 | SINGLE ADHESINE EPDM FOAM |
| 1454 | 2963090300 | AIR GUIDING GASKET |
| 1455 | 2975650100 | SIDE WALL PIN |
| 1457 | 2971900300 | NTC (THINKING_12K) |
| 1457 | 2971900500 | NTC (GAOLI_12K) |
| 1457 | 2971900200 | NTC (EPCOS_12K) |
| 1457 | 2971900100 | NTC |
| 1459 | 2987210100 | WHEEL GROUP THIN (RUBBER) |
| 1459 | 2974680200 | WHEEL (RUBBER) |
| 1460 | 2951261000 | POMP WATER TANK HOSE. |
| 1466 | 9003272000 | PLASTIC SCREW (DIAMETER 4x10) INOX |
| 1469 | 100700120 | SCREW (B4.2*9.5 DIN 7982-H) |
| 1471 | 2953741100 | SINGLE ADHESINE EPDM FOAM. |
| 1472 | 2973000100 | Button |
| 1473 | 2968540100 | LOCK HAUSING |
| 1484 | 2966770100 | SIDE SUPPORT BRACKET RIGHT (60cm) |
| 1485 | 2966140100 | SIDE SUPPORT BRACKET (60cm) |
| 1486 | 2974470700 | SHAFT DRUM COVER SHC ALS |
| 1486 | 2974470300 | SHAFT DRUM COVER |
| 1486 | 2974470100 | SHAFT DRUM COVER |
| 1489 | 2966310100 | DOWN HINGE GUIDE |
| 1490 | 2966290100 | UP HINGE GUIDE |
| 1491 | 2962340100 | SPRING BACK BUTTON |
| 1492 | 2966710100 | TANK GUIDE CAP |
| 1493 | 2826510200 | PEG PLASTIC CLAMP |
| 1510 | 2981220100 | HEAT EXCHANGER COVER GR |
| 1513 | 2964640200 | LOCKING HANDLE COVER |
| 1514 | 2964610100 | CHANNEL COVER |
| 1522 | 2965090100 | KICK PLATE BUTTON SPRING |
| 1523 | 2953760500 | SINGLE ADHES_NE PE FOAM. |
| 1530 | 2973490400 | INNER COVER ASSY |
| 1534 | 2968340100 | PROTECTIVE DOOR |
| 1535 | 2968265100 | OUTER_DOOR |
| 1536 | 2968360100 | HANDLE_INSIDE |
| 1540 | 2988170200 | POWER LED (230V) |
| 1541 | 2984003900 | CABLE ASSEMBLY |
| 1542 | 2966030100 | Card Holder |
| 1546 | 2984004000 | CABLE ASSEMBLY |
| 1563 | 2985101601 | DISPLAY_CARD_ASSEMBLY_BEST_(ANAKIN) |
| 1567 | 2966660100 | DISPLAY PCB HOLDER |
| 1568 | 2966670100 | PCB HOLDER COVER |
| 1569 | 2951261400 | POMP WATER TANK HOSE. |
| 1572 | 2990603600 | DRYER MODULE |
| 1573 | 2964970100 | TUBE INSULATION SPONGE(EVA-COND) |
| 1591 | 2991900100 | LOCK HAUSING |
| 1595 | 2984003810 | CABLE ASSEMBLY |
| 1596 | 2981580100 | SEALED_MICROSWITCH_ASSY |
| 1601 | 2968310100 | HINGE ASSEMBLY PART |
| 166 | 2984104700 | MAIN CABLE ASSEMBLY |
| 169 | 2970445600 | POWER SUPPLY CORD |
| 169 | 2970447200 | POWER SUPPLY CORD |
| 169 | 2970445200 | POWER SUPPLY CORD |
| 186 | 2966863402 | ELECTRONIC PCB ASSY. |
| 189 | 491500303 | POLY-V 285 H 4 MA BELT |
| 197 | 2984309012 | DRAWER PANEL ASS. |
| 200 | 2984609025 | PANEL ASSEMBLY |
| 2006 | 2969940100 | HINGE FIXED |
| 2013 | 2970540100 | POWER PLUG HOLDER |
| 2016 | 2971110200 | DAMPING FOAM |
| 203 | 2409800100 | PROGRAM SELECTOR KNOB GROUP |
| 2105 | 2981830100 | MICROSWITCH EDPM FOAM |
| 2107 | 2953742600 | SINGLE ADHESINE EPDM FOAM |
| 2183 | 2987430100 | FAN BLADE(NF-CCW-100MM) |
| 237 | 4246980100 | 4_20 PY HB ZN SCREW. |
| 33 | 9001230800 | PLASTIC CLAMP 152 mm |
| 338 | 2966020100 | CABLE CHANNEL |
| 341 | 2979730100 | LOCK HOOK |
| 401 | 2966120600 | FRONT PANEL (ARC-GR) |
| 4210 | 2974870200 | INTERFERENCE FILTER |
| 43 | 2960311103 | USER'S MANUAL (EU LANGUAGES) |
| 48 | 2985420300 | DRUM ASSEMBLY |
| 510 | 2966280100 | KICK PLATE BUTTON |
| 577 | 2962350200 | PUSH BUTTON SPRING |
| 583 | 2705870100 | 2705870100 |
| 584 | 2967020500 | DRUM LIFTER |
| 59 | 2962470200 | ELASTIC POLY-V BELT. 7PH 1956 |
| 59 | 2962470100 | ELASTIC POLY-V BELT. 7PH 1956 |
| 63 | 2963141400 | DRYER MOTOR |
| 632 | 2962160100 | HINGE BUSHING |
| 653 | 2807960400 | CAPACITOR (ARCOTRONICS 8 uF) |
| 653 | 2807963000 | CAPACITOR (BICAI 15 uF). |
| 653 | 2807963100 | CAPACITOR (BICAI 8 uF). |
| 658 | 9003860200 | SHEET METAL SCREW (4.2x6.5) |
| 720A | 4809560200 | Fan Blade |
| 750 | 2966090100 | PCB HOLDER |
| 798 | 2964630100 | EVAPORATOR FILTER CASSETTE LOCK |
| 804 | 2973800700 | REAR DRUM TIGHTNESS PLATE ASSY |
| 804 | 2973800100 | REAR DRUM TIGHTNESS PLATE ASSY |
| 804 | 2973801100 | REAR DRUM TIGHTNESS PLATE ASSY |
| 817 | 2978090200 | COM_COOLING_KELI_FAN_MOTOR |
| 817 | 2978090300 | COM_COOLING_KELI_FAN_2.8_TERMINAL |
| 817 | 2978090100 End Of Life | COM_COOLING_SPG_FAN |
| 822 | 2966270200 | KICK PLATE - LEFT |
| 826 | 2976670100 | NARROW BACK COVER |
| 827 | 2966130100 | FRONT PANEL SUPPORT BRACKET |
| 8314 | 130500120 | Lock Washer |
| 8320 | 100601520 | SHEET METAL SCREW (B4.2X13 DIN 7981-H) |
| 834 | 2951900100 | BEARING WASHER |
| 8375 | 2960220100 | M4X10 TAPTITE SCREW |
| 8384 | 9003270100 | PLASTIC SCREW |
| 8385 | 9003270400 | PLASTIC SCREW (4_10) |
| 8386 | 9003270500 | PLASTIC SCREW (4_12) |
| 8392 | 9003610300 | sheet metal screw(B4_2x9_5-perforated) |
| 8397 | 9003610100 | SHEET METAL SCREW(B4_2x9_5-perforated) |
| 8398 | 9003670100 | SCREW FOR PLASTIC -4.5x12 |
| 8403 | 9003860300 | SHEET METAL SCREW |
| 8413 | 120800120 | FIBERED_NUT_M6X1_DIN_985 |
| 8414 | 130600420 | WASHER_A_6_4x1_5_DIN_9021 |
| 8419 | 2993310100 | HEXAGON_NUT_M8_DIN936 |
| 842 | 2960190100 | CABLE HOLDER |
| 843 | 2966320100 | WATER TANK |
| 8430 | 9003860900 | SHEET METAL SCREW |
| 8434 | 2951780400 | DELTA PT SCREW |
| 844 | 2961290200 | DISCHARGING FUNNEL |
| 845 | 2966260100 | KICK PLATE RIGHT |
| 846 | 2974860500 | EASY FIX AIR GUIDING LOCKING HANDLE |
| 847 | 2978100100 | PLASTIC CHASIS ASSY |
| 847 | 2982230300 | PLASTIC CHASIS ASSY (HP_SEMI_LIGHT) |
| 856 | 2974940100 | HINGE PIN HOLDER (PLASTIC) |
| 857 | 2963150300 | SPRING |
| 861 | 2963330400 | FRONT SELING FELT |
| 865 | 2962650100 | LAMP COVER |
| 873 | 2966110100 | PCB HOLDER COVER |
| 877 | 2977500200 | PROCESS FAN ASSY |
| 888 | 2951061000 | MICRO_SWITCH |
| 9 | 2968350400 | HANDLE_OUTSIDE |
| 906 | 2961190200 | SPECİAL WASHER (8,1*17*1,5) |
| 9102 | 1889340200 | 4X14 PT SCREW PLATED |
| 916 | 2975230700 | EASY FIX FILTER DRAWER ASSY HP |
| 932 | 2961961000 | SIDE PANEL |
| 975 | 9001230500 | 9001230500 |
| 985 | 2954700400 | Micro Switch Ass. |
| 991 | 2973920100 | COMPRESSOR BRACKET RUBBER FEET |
Service Documents
Parts for This Model
Showing compatible parts for model GTN38250HGCW