Grundig GTN38240GCW Heat Pump Tumble Dryer Condenser Lift Pump Is Continuously On When Turned On At Mains
Customer Question
James Burns asks:
Grundig GTN38240GCW Heat Pump Tumble Dryer's pump failed so replaced with genuine new pump and float switch. Now the pump is on continuous when machine has mains supply regardless of if machine is on or off. Looked at float switch, activating correctly when compressed stopping cycle but not pump. Took machine apart and followed your service video. No obvious issues. Don’t think it’s the pump or float switch. Maybe whatever sends signal to pump?? Any help greatly appreciated thanks for your time. James
Model: GTN38240GCX
Paul Says:
I will try and help with this problem about Grundig GTN38240GCW Heat Pump Tumble Dryer,
Hi James,
Thanks very much for your question about your Grundig heat pump tumble dryer. You mentioned that the pump failed and has been replaced, and that the float switch is working correctly. One thing you haven't told me is whether you've checked if the float that activates the float switch is in the correct position. The switch should not be activated when there is no water in the chamber. If it’s a polystyrene float, it should be at the bottom when reassembled. It’s possible it got jammed during assembly.
I found some information on your model, GTN38240GCW, which is made by Beko. I have test procedures and a wiring diagram for your machine to help with the repair. The pump should only run at certain points during the cycle, usually activated by the circuit board. Check all the wiring from the pump unit to the circuit board to ensure everything is attached correctly and make sure you haven’t accidentally wired the pump incorrectly if there are more than two wires.
There may also be an additional sensor in the bottom of the machine that detects if water is in the drain down system going from the evaporator to the condenser this may be active due to a false reading. You will need to consult the wing diagram and also any exploded views that you can find of the machine.
I can’t offer much more help without seeing the machine, but you can refer to the workshop manual and diagnostic procedure. I’ve also added a link on this page to two videos about the condenser pump and how heat pump tumble dryers work and how to diagnose problems. I hope they assist you.
Good luck with your repair! There’s a link at the top of the page for any spare parts you might need for this machine.
Thanks very much for contacting us.
All the best,
Paul
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Grundig GTN38240GCX Heat Pump Tumble Dryer Spares
Match your part for Grundig GTN38240GCW Heat Pump Tumble Dryer and the use reference number in list below and click on the link to your part
Grundig GTN38240GCW Heat Pump Tumble Dryer Exploded Views, Wiring Diagram & Service Test Program
Grundig GTN38240GCW Heat Pump Tumble Dryer Gas Leakage
Grundig GTN38240GCW Heat Pump Tumble Dryer Chasis
Grundig GTN38240GCW Heat Pump Tumble Dryer Top Panel
Grundig GTN38240GCW Heat Pump Tumble Dryer Outer Body
Grundig GTN38240GCW Heat Pump Tumble Dryer Black Box
Grundig GTN38240GCW Heat Pump Tumble Dryer Additional Parts
Grundig GTN38240GCW Heat Pump Tumble Dryer Inner Body
full list of spare parts for Grundig GTN38240GCW Heat Pump Tumble Dryer model below
| Reference | Part Number | Description |
|---|---|---|
| 2961440008 | DRUM INFORMATION LABEL | |
| 1 | 2983800100 | TOP PLATE GR |
| 10 | 2984201200 | DOOR GROUP |
| 1001 | 2964780200 | COMP. OVERALL PROTECTOR(B90-150B-241C) |
| 1003 | 2807962400 | CAPACITOR (ARCOTRONICS 20 uF) |
| 1005 | 2962510600 | CONDENS PUMP |
| 1005 | 2962510800 | CONDENS PUMP |
| 1028 | 2977400100 | CARRIER COMPRESSOR SHEET ASSY. |
| 1041 | 2977600100 | CAPILLARY TUBE GROUP |
| 1044 | 133000001 | WASHER 12x18x1 DIN 988.. |
| 1045 | 160200200 | Snap Ring 9x1 DIN 6799 DRCS68 |
| 1046 | 2973902400 | REAR PANEL ASSY |
| 1064 | 2964840100 | EVAPORATOR FILTER SPONGE |
| 1077 | 492204404 | PULLEY ASSY FOR SERVICE-ARES |
| 1087 | 2982820100 | HOSE AND CABLE HOLDER OPPOSITE DIRECTION |
| 1209 | 2969500300 | LOCK BODY ASS |
| 1214 | 9003271500 | PLASTIC SCREW (diameter 4x12) INOX |
| 1246 | 2971703502 | CABLE ASSEMBLY |
| 1248 | 2960910300 | SILICONE GASKET |
| 1249 | 2980703800 | CABLE ASSEMBLY |
| 1256 | 2973102300 | SHAFT-FRONT BEARING ASSY |
| 1259 | 2982200400 | ASYMMETRIC FILTER CASSETTE ASSY. |
| 1260 | 2964660100 | PUMP BALLCOCK (SIRIUS HP) |
| 1269 | 2964950100 | FAN COVER |
| 1279 | 2982600300 | SENSOR CARRIER ASSY. COMPLETE |
| 1287 | 2960150100 | RUBBER STOPPER |
| 1290 | 2986220100 | DOOR GASKET |
| 1295 | 2963120400 | MOTOR BRACKET CLAMP (PLASTIC) |
| 1300 | 2964990100 | RUBBER_GASKET |
| 1303 | 2966330100 | WATER TANK CASE |
| 1306 | 2961390200 | TANK GUIDE BARRIER |
| 1313 | 2705810300 | PT SCREW (3_5x8) |
| 1390 | 9002900200 | COUNTERSUNK HEAD SCREW (PT-4X14) |
| 1398 | 2951780300 | DELTA PT VIDA 50x26 WN 5454 HB |
| 1399 | 2962950100 | NTC GASKET |
| 14 | 2966180100 | HINGE |
| 1401 | 2963210100 | MOTOR SHAFT SEAL |
| 1417 | 2705810400 | PT SCREW (3_5x14) |
| 1432 | 2964980100 | COMPRESSION SPRING |
| 1440 | 2983410100 | PLASTIC FOOT ASSY (2K) |
| 1453 | 2953741500 | SINGLE ADHESINE EPDM FOAM |
| 1454 | 2963090300 | AIR GUIDING GASKET |
| 1455 | 2975650100 | SIDE WALL PIN |
| 1457 | 2971900300 | NTC (THINKING_12K) |
| 1457 | 2971900100 | NTC |
| 1457 | 2971900500 | NTC (GAOLI_12K) |
| 1457 | 2971900200 | NTC (EPCOS_12K) |
| 1459 | 2974680200 | WHEEL (RUBBER) |
| 1459 | 2987300200 | WHEEL (RUBBER) |
| 1460 | 2951261000 | POMP WATER TANK HOSE. |
| 1466 | 9003272000 | PLASTIC SCREW (DIAMETER 4x10) INOX |
| 1469 | 100700120 | SCREW (B4.2*9.5 DIN 7982-H) |
| 1471 | 2953741100 | SINGLE ADHESINE EPDM FOAM. |
| 1472 | 2973000100 | Button |
| 1473 | 2962390100 | LOCK MOUTH |
| 1484 | 2966770100 | SIDE SUPPORT BRACKET RIGHT (60cm) |
| 1485 | 2966140100 | SIDE SUPPORT BRACKET (60cm) |
| 1486 | 2974470100 | SHAFT DRUM COVER |
| 1486 | 2974470300 | SHAFT DRUM COVER |
| 1486 | 2974470700 | SHAFT DRUM COVER SHC ALS |
| 1489 | 2966310100 | DOWN HINGE GUIDE |
| 1490 | 2966290100 | UP HINGE GUIDE |
| 1491 | 2962340100 | SPRING BACK BUTTON |
| 1492 | 2966710100 | TANK GUIDE CAP |
| 1493 | 2826510200 | PEG PLASTIC CLAMP |
| 1508 | 2964790100 | COMPRESSOR OVERLOAD PROTECTOR SPRING |
| 1509 | 2964810100 | TERMINAL BOX COVER GASKET |
| 1510 | 2981220100 | HEAT EXCHANGER COVER GR |
| 1513 | 2964640200 | LOCKING HANDLE COVER |
| 1514 | 2964610100 | CHANNEL COVER |
| 1515 | 471400501 | GROUNDING TERMINAL (MESA) |
| 1522 | 2965090100 | KICK PLATE BUTTON SPRING |
| 1523 | 2953760500 | SINGLE ADHES_NE PE FOAM. |
| 1530 | 2966230100 | INNER_DOOR |
| 1531 | 2964940100 | DOOR_GASKET |
| 1532 | 2964240300 | DOOR GLASS |
| 1533 | 2966220400 | INNER_INLAY |
| 1534 | 2966210100 | PROTECTIVE_DOOR |
| 1535 | 2966195100 | OUTER_DOOR |
| 1536 | 2966240200 | INNER_HANDLE |
| 1541 | 2984003900 | CABLE ASSEMBLY |
| 1553 | 2967570100 | NTC CABLE HOLDER |
| 1563 | 2985100101 | DISPLAY_CARD_ASSEMBLY_BEST_(ANAKIN) |
| 1567 | 2966660100 | DISPLAY PCB HOLDER |
| 1568 | 2966670100 | PCB HOLDER COVER |
| 1569 | 2951261400 | POMP WATER TANK HOSE. |
| 1572 | 2990600100 | DRYER MODULE |
| 1573 | 2964970100 | TUBE INSULATION SPONGE(EVA-COND) |
| 166 | 2984100700 | MAIN CABLE ASSEMBLY |
| 169 | 2970444900 | POWER SUPPLY CORD |
| 169 | 2970445400 | POWER SUPPLY CORD |
| 169 | 2970447100 | POWER SUPPLY CORD |
| 186 | 2966860401 | ELECTRONIC PCB ASSY. |
| 189 | 491500303 | POLY-V 285 H 4 MA BELT |
| 197 | 2984309004 | DRAWER PANEL ASS. |
| 200 | 2984609009 | PANEL ASSEMBLY |
| 2013 | 2970540100 | POWER PLUG HOLDER |
| 203 | 2409800100 | PROGRAM SELECTOR KNOB GROUP |
| 2107 | 2953742600 | SINGLE ADHESINE EPDM FOAM |
| 33 | 9001230800 | PLASTIC CLAMP 152 mm |
| 338 | 2966020100 | CABLE CHANNEL |
| 341 | 2966945000 | METAL LOCK HOOK |
| 374 | 265900012 End Of Life | OVEN LAMP 15 W-230 V |
| 401 | 2966120100 | FRONT PANEL (ARC-GR) |
| 4210 | 2974870200 | INTERFERENCE FILTER |
| 43 | 2960310829 | USER'S MANUAL (EU LANGUAGES) |
| 48 | 2985420300 | DRUM ASSEMBLY |
| 510 | 2966280100 | KICK PLATE BUTTON |
| 577 | 2962350200 | PUSH BUTTON SPRING |
| 583 | 2705870100 | 2705870100 |
| 584 | 2967020500 | DRUM LIFTER |
| 59 | 2962470100 | ELASTIC POLY-V BELT. 7PH 1956 |
| 63 | 2963140300 | DRYER MOTOR |
| 632 | 2962160100 | HINGE BUSHING |
| 653 | 2807962900 | CAPACITOR (BICAI 9 uF). |
| 653 | 2807961400 | CAPACITOR (ARCOTRONICS 9 uF) |
| 658 | 9003860200 | SHEET METAL SCREW (4.2x6.5) |
| 750 | 2966090100 | PCB HOLDER |
| 798 | 2964630100 | EVAPORATOR FILTER CASSETTE LOCK |
| 804 | 2973801100 | REAR DRUM TIGHTNESS PLATE ASSY |
| 804 | 2973800700 | REAR DRUM TIGHTNESS PLATE ASSY |
| 804 | 2973800100 | REAR DRUM TIGHTNESS PLATE ASSY |
| 817 | 2952070400 | COMPRESSOR COOL FAN |
| 822 | 2966270200 | KICK PLATE - LEFT |
| 826 | 2976670100 | NARROW BACK COVER |
| 827 | 2966130100 | FRONT PANEL SUPPORT BRACKET |
| 8303 | 9003270200 | PLASTIC SCREW |
| 8314 | 130500120 | Lock Washer |
| 8320 | 100601520 | SHEET METAL SCREW (B4.2X13 DIN 7981-H) |
| 834 | 2951900100 | BEARING WASHER |
| 8384 | 9003270100 | PLASTIC SCREW |
| 8385 | 9003270400 | PLASTIC SCREW (4_10) |
| 8386 | 9003270500 | PLASTIC SCREW (4_12) |
| 8392 | 9003610300 | sheet metal screw(B4_2x9_5-perforated) |
| 8397 | 9003610100 | SHEET METAL SCREW(B4_2x9_5-perforated) |
| 8398 | 9003670100 | SCREW FOR PLASTIC -4.5x12 |
| 8403 | 9003860300 | SHEET METAL SCREW |
| 8413 | 120800120 | FIBERED_NUT_M6X1_DIN_985 |
| 8414 | 130600420 | WASHER_A_6_4x1_5_DIN_9021 |
| 8418 | 2963340200 | M5X0_8 NUT WITH WASHER DIN6923 |
| 8419 | 2993310100 | HEXAGON_NUT_M8_DIN936 |
| 842 | 2960190100 | CABLE HOLDER |
| 843 | 2966320100 | WATER TANK |
| 8430 | 9003860900 | SHEET METAL SCREW |
| 8434 | 2951780400 | DELTA PT SCREW |
| 844 | 2961290200 | DISCHARGING FUNNEL |
| 845 | 2966260100 | KICK PLATE RIGHT |
| 846 | 2974860200 | EASY FIX AIR GUIDING LOCKING HANDLE |
| 847 | 2978100100 | PLASTIC CHASIS ASSY |
| 847 | 2982230300 | PLASTIC CHASIS ASSY (HP_SEMI_LIGHT) |
| 856 | 2974940100 | HINGE PIN HOLDER (PLASTIC) |
| 857 | 2963150300 | SPRING |
| 861 | 2963330400 | FRONT SELING FELT |
| 865 | 2962650100 | LAMP COVER |
| 873 | 2966110100 | PCB HOLDER COVER |
| 877 | 2977500200 | PROCESS FAN ASSY |
| 888 | 2951061000 | MICRO_SWITCH |
| 888 | 2951060600 | MICRO SWITCH |
| 888 | 2951060700 | MICRO_SWITCH |
| 9 | 2966340400 | HANDLE |
| 906 | 2961190200 | SPECİAL WASHER (8,1*17*1,5) |
| 916 | 2975230200 End Of Life | EASY FIX FILTER DRAWER ASSY HP |
| 932 | 2961961000 | SIDE PANEL |
| 975 | 9001230500 | 9001230500 |
| 985 | 2954700400 | Micro Switch Ass. |
| 990 | 2964760100 | COMPRESSOR TERMINAL COVER |
| 991 | 2964750100 | COMPRESSOR FOOT RUBBER |
Service Documents
Parts for This Model
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