Tumble Dryer

Grundig GTN38240GCW Heat Pump Tumble Dryer Condenser Lift Pump Is Continuously On When Turned On At Mains

January 07, 2025

Customer Question

James Burns asks:

Grundig GTN38240GCW Heat Pump Tumble Dryer's pump failed so replaced with genuine new pump and float switch. Now the pump is on continuous when machine has mains supply regardless of if machine is on or off. Looked at float switch, activating correctly when compressed stopping cycle but not pump. Took machine apart and followed your service video. No obvious issues. Don’t think it’s the pump or float switch. Maybe whatever sends signal to pump?? Any help greatly appreciated thanks for your time. James

Model: GTN38240GCX

P

Paul Says:

I will try and help with this problem about Grundig GTN38240GCW Heat Pump Tumble Dryer,

Hi James,

Thanks very much for your question about your Grundig heat pump tumble dryer. You mentioned that the pump failed and has been replaced, and that the float switch is working correctly. One thing you haven't told me is whether you've checked if the float that activates the float switch is in the correct position. The switch should not be activated when there is no water in the chamber. If it’s a polystyrene float, it should be at the bottom when reassembled. It’s possible it got jammed during assembly.

I found some information on your model, GTN38240GCW, which is made by Beko. I have test procedures and a wiring diagram for your machine to help with the repair. The pump should only run at certain points during the cycle, usually activated by the circuit board. Check all the wiring from the pump unit to the circuit board to ensure everything is attached correctly and make sure you haven’t accidentally wired the pump incorrectly if there are more than two wires.

There may also be an additional sensor in the bottom of the machine that detects if water is in the drain down system going from the evaporator to the condenser this may be active due to a false reading. You will need to consult the wing diagram and also any exploded views that you can find of the machine.

I can’t offer much more help without seeing the machine, but you can refer to the workshop manual and diagnostic procedure. I’ve also added a link on this page to two videos about the condenser pump and how heat pump tumble dryers work and how to diagnose problems. I hope they assist you.

Good luck with your repair! There’s a link at the top of the page for any spare parts you might need for this machine.

Thanks very much for contacting us.

All the best,
Paul

If you want to support the site please mark us to your favourites, also I would be grateful if you would subscribe to our social media channels as this really helps my site and keeps us going.

YouTube. http://www.youtube.com/user/howtorepair
Facebook. https://www.facebook.com/how.to.repair.appliances
And if we really helped you save money you can always click on the Buy Paul a Beer page

Grundig GTN38240GCX Heat Pump Tumble Dryer

Grundig GTN38240GCX Heat Pump Tumble Dryer Spares

Match your part for Grundig GTN38240GCW Heat Pump Tumble Dryer and the use reference number in list below and click on the link to your part

Grundig GTN38240GCW Heat Pump Tumble Dryer Exploded Views, Wiring Diagram & Service Test Program

Grundig GTN38240GCW Heat Pump Tumble Dryer Gas Leakage

Grundig GTN38240GCW Heat Pump Tumble Dryer Chasis

Grundig GTN38240GCW Heat Pump Tumble Dryer Top Panel

Grundig GTN38240GCW Heat Pump Tumble Dryer Outer Body

Grundig GTN38240GCW Heat Pump Tumble Dryer Black Box

Grundig GTN38240GCW Heat Pump Tumble Dryer Additional Parts

Grundig GTN38240GCW Heat Pump Tumble Dryer Inner Body

full list of spare parts for Grundig GTN38240GCW Heat Pump Tumble Dryer model below

Reference Part Number Description
2961440008 DRUM INFORMATION LABEL
1 2983800100 TOP PLATE GR
10 2984201200 DOOR GROUP
1001 2964780200 COMP. OVERALL PROTECTOR(B90-150B-241C)
1003 2807962400 CAPACITOR (ARCOTRONICS 20 uF)
1005 2962510600 CONDENS PUMP
1005 2962510800 CONDENS PUMP
1028 2977400100 CARRIER COMPRESSOR SHEET ASSY.
1041 2977600100 CAPILLARY TUBE GROUP
1044 133000001 WASHER 12x18x1 DIN 988..
1045 160200200 Snap Ring 9x1 DIN 6799 DRCS68
1046 2973902400 REAR PANEL ASSY
1064 2964840100 EVAPORATOR FILTER SPONGE
1077 492204404 PULLEY ASSY FOR SERVICE-ARES
1087 2982820100 HOSE AND CABLE HOLDER OPPOSITE DIRECTION
1209 2969500300 LOCK BODY ASS
1214 9003271500 PLASTIC SCREW (diameter 4x12) INOX
1246 2971703502 CABLE ASSEMBLY
1248 2960910300 SILICONE GASKET
1249 2980703800 CABLE ASSEMBLY
1256 2973102300 SHAFT-FRONT BEARING ASSY
1259 2982200400 ASYMMETRIC FILTER CASSETTE ASSY.
1260 2964660100 PUMP BALLCOCK (SIRIUS HP)
1269 2964950100 FAN COVER
1279 2982600300 SENSOR CARRIER ASSY. COMPLETE
1287 2960150100 RUBBER STOPPER
1290 2986220100 DOOR GASKET
1295 2963120400 MOTOR BRACKET CLAMP (PLASTIC)
1300 2964990100 RUBBER_GASKET
1303 2966330100 WATER TANK CASE
1306 2961390200 TANK GUIDE BARRIER
1313 2705810300 PT SCREW (3_5x8)
1390 9002900200 COUNTERSUNK HEAD SCREW (PT-4X14)
1398 2951780300 DELTA PT VIDA 50x26 WN 5454 HB
1399 2962950100 NTC GASKET
14 2966180100 HINGE
1401 2963210100 MOTOR SHAFT SEAL
1417 2705810400 PT SCREW (3_5x14)
1432 2964980100 COMPRESSION SPRING
1440 2983410100 PLASTIC FOOT ASSY (2K)
1453 2953741500 SINGLE ADHESINE EPDM FOAM
1454 2963090300 AIR GUIDING GASKET
1455 2975650100 SIDE WALL PIN
1457 2971900300 NTC (THINKING_12K)
1457 2971900100 NTC
1457 2971900500 NTC (GAOLI_12K)
1457 2971900200 NTC (EPCOS_12K)
1459 2974680200 WHEEL (RUBBER)
1459 2987300200 WHEEL (RUBBER)
1460 2951261000 POMP WATER TANK HOSE.
1466 9003272000 PLASTIC SCREW (DIAMETER 4x10) INOX
1469 100700120 SCREW (B4.2*9.5 DIN 7982-H)
1471 2953741100 SINGLE ADHESINE EPDM FOAM.
1472 2973000100 Button
1473 2962390100 LOCK MOUTH
1484 2966770100 SIDE SUPPORT BRACKET RIGHT (60cm)
1485 2966140100 SIDE SUPPORT BRACKET (60cm)
1486 2974470100 SHAFT DRUM COVER
1486 2974470300 SHAFT DRUM COVER
1486 2974470700 SHAFT DRUM COVER SHC ALS
1489 2966310100 DOWN HINGE GUIDE
1490 2966290100 UP HINGE GUIDE
1491 2962340100 SPRING BACK BUTTON
1492 2966710100 TANK GUIDE CAP
1493 2826510200 PEG PLASTIC CLAMP
1508 2964790100 COMPRESSOR OVERLOAD PROTECTOR SPRING
1509 2964810100 TERMINAL BOX COVER GASKET
1510 2981220100 HEAT EXCHANGER COVER GR
1513 2964640200 LOCKING HANDLE COVER
1514 2964610100 CHANNEL COVER
1515 471400501 GROUNDING TERMINAL (MESA)
1522 2965090100 KICK PLATE BUTTON SPRING
1523 2953760500 SINGLE ADHES_NE PE FOAM.
1530 2966230100 INNER_DOOR
1531 2964940100 DOOR_GASKET
1532 2964240300 DOOR GLASS
1533 2966220400 INNER_INLAY
1534 2966210100 PROTECTIVE_DOOR
1535 2966195100 OUTER_DOOR
1536 2966240200 INNER_HANDLE
1541 2984003900 CABLE ASSEMBLY
1553 2967570100 NTC CABLE HOLDER
1563 2985100101 DISPLAY_CARD_ASSEMBLY_BEST_(ANAKIN)
1567 2966660100 DISPLAY PCB HOLDER
1568 2966670100 PCB HOLDER COVER
1569 2951261400 POMP WATER TANK HOSE.
1572 2990600100 DRYER MODULE
1573 2964970100 TUBE INSULATION SPONGE(EVA-COND)
166 2984100700 MAIN CABLE ASSEMBLY
169 2970444900 POWER SUPPLY CORD
169 2970445400 POWER SUPPLY CORD
169 2970447100 POWER SUPPLY CORD
186 2966860401 ELECTRONIC PCB ASSY.
189 491500303 POLY-V 285 H 4 MA BELT
197 2984309004 DRAWER PANEL ASS.
200 2984609009 PANEL ASSEMBLY
2013 2970540100 POWER PLUG HOLDER
203 2409800100 PROGRAM SELECTOR KNOB GROUP
2107 2953742600 SINGLE ADHESINE EPDM FOAM
33 9001230800 PLASTIC CLAMP 152 mm
338 2966020100 CABLE CHANNEL
341 2966945000 METAL LOCK HOOK
374 265900012 End Of Life OVEN LAMP 15 W-230 V
401 2966120100 FRONT PANEL (ARC-GR)
4210 2974870200 INTERFERENCE FILTER
43 2960310829 USER'S MANUAL (EU LANGUAGES)
48 2985420300 DRUM ASSEMBLY
510 2966280100 KICK PLATE BUTTON
577 2962350200 PUSH BUTTON SPRING
583 2705870100 2705870100
584 2967020500 DRUM LIFTER
59 2962470100 ELASTIC POLY-V BELT. 7PH 1956
63 2963140300 DRYER MOTOR
632 2962160100 HINGE BUSHING
653 2807962900 CAPACITOR (BICAI 9 uF).
653 2807961400 CAPACITOR (ARCOTRONICS 9 uF)
658 9003860200 SHEET METAL SCREW (4.2x6.5)
750 2966090100 PCB HOLDER
798 2964630100 EVAPORATOR FILTER CASSETTE LOCK
804 2973801100 REAR DRUM TIGHTNESS PLATE ASSY
804 2973800700 REAR DRUM TIGHTNESS PLATE ASSY
804 2973800100 REAR DRUM TIGHTNESS PLATE ASSY
817 2952070400 COMPRESSOR COOL FAN
822 2966270200 KICK PLATE - LEFT
826 2976670100 NARROW BACK COVER
827 2966130100 FRONT PANEL SUPPORT BRACKET
8303 9003270200 PLASTIC SCREW
8314 130500120 Lock Washer
8320 100601520 SHEET METAL SCREW (B4.2X13 DIN 7981-H)
834 2951900100 BEARING WASHER
8384 9003270100 PLASTIC SCREW
8385 9003270400 PLASTIC SCREW (4_10)
8386 9003270500 PLASTIC SCREW (4_12)
8392 9003610300 sheet metal screw(B4_2x9_5-perforated)
8397 9003610100 SHEET METAL SCREW(B4_2x9_5-perforated)
8398 9003670100 SCREW FOR PLASTIC -4.5x12
8403 9003860300 SHEET METAL SCREW
8413 120800120 FIBERED_NUT_M6X1_DIN_985
8414 130600420 WASHER_A_6_4x1_5_DIN_9021
8418 2963340200 M5X0_8 NUT WITH WASHER DIN6923
8419 2993310100 HEXAGON_NUT_M8_DIN936
842 2960190100 CABLE HOLDER
843 2966320100 WATER TANK
8430 9003860900 SHEET METAL SCREW
8434 2951780400 DELTA PT SCREW
844 2961290200 DISCHARGING FUNNEL
845 2966260100 KICK PLATE RIGHT
846 2974860200 EASY FIX AIR GUIDING LOCKING HANDLE
847 2978100100 PLASTIC CHASIS ASSY
847 2982230300 PLASTIC CHASIS ASSY (HP_SEMI_LIGHT)
856 2974940100 HINGE PIN HOLDER (PLASTIC)
857 2963150300 SPRING
861 2963330400 FRONT SELING FELT
865 2962650100 LAMP COVER
873 2966110100 PCB HOLDER COVER
877 2977500200 PROCESS FAN ASSY
888 2951061000 MICRO_SWITCH
888 2951060600 MICRO SWITCH
888 2951060700 MICRO_SWITCH
9 2966340400 HANDLE
906 2961190200 SPECİAL WASHER (8,1*17*1,5)
916 2975230200 End Of Life EASY FIX FILTER DRAWER ASSY HP
932 2961961000 SIDE PANEL
975 9001230500 9001230500
985 2954700400 Micro Switch Ass.
990 2964760100 COMPRESSOR TERMINAL COVER
991 2964750100 COMPRESSOR FOOT RUBBER

Parts for This Model

Showing compatible parts for model GTN38240GCX

Request a part →
Finding compatible parts…