Bosch WKD28350GB Washer Dryer E13 Error Code Door Not Opening
Customer Question
Krishna Venkatesan asks:
Hello, Bosch WKD28350GB washer dryer is throwing an E13 fault and preventing the door from opening normally. When diagnosing the issue and draining the pump I found piece of metal (kids toy, not from the machine) stuck in the pump impeller. I have replaced the pump and cleaned out the drain hose multiple times. This hasn't helped. The machine can be made to function by pressing the start/pause button multiple times before the error code shows up. It completes the cycle successfully, there is no water in the drum at all. However at the end of the cycle, it throws E13 again. I can only open the door by using the emergency release. Even with the machine switched off after a cycle, I am unable to open the door using the handle. I have to use the emergency release. I have tested the door interlock using a multimeter with the help of your video and it is reading around 200 Ohms. Any suggestion to what the fault may be would be appreciated.
Model: WKD28350GB
Paul Says:
I will try and help with this problem about Bosch WKD28350GB Washer Dryer,
Hi Krishna, I'm sorry to hear about the issue with your Bosch washer-dryer WKD28350. There are different versions of this machine, but the E13 error usually means it can't empty in the set time. Even if you've fixed the problem, the error code stays in the BIOS of the program and may need clearing.
There are various ways to clear error codes on Bosch washing machines. This might be why you're having trouble. We need to find a way to clear the error code from the memory on the circuit board. You mentioned that the machine is working through its cycle, draining water, spinning, and doing everything else, but you can only open the door with the emergency pull code. This could be due to the error stored in the system.
I have included a video below on how to clear Bosch error codes on washing machines. It might help, but there can be differences depending on your model. You may need to research how to clear the error code from the memory.
I hope this helps you get your machine working again. I'm not in the workshop for another week because I went to the Berlin trade show for a bit of a holiday. This is the IFA international trade show that happens once a year. I'm now in Northern Holland near the Frisian Islands answering your question. I hope this information helps you get your machine running again.
There are 7 similar models to your Bosch WKD28350GB Washer Dryer please use your full model number which is written on your identification plate.
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Bosch WKD28350GB Washer Dryer Spares
Match your part for Bosch WKD28350GB Washer Dryer and the use reference number in list below and click on the link to your part
Bosch WKD28350GB Washer Dryer Contro Panel
Bosch WKD28350GB Washer Dryer Cabinet
Bosch WKD28350GB Washer Dryer Drum
Bosch WKD28350GB Washer Dryer Water System
Bosch WKD28350GB Washer Dryer Heating & Drying
full list of spare parts for Bosch WKD28350GB Washer Dryer model below
| Reference | Part Number | Description |
|---|---|---|
| 0101 | 00650721 | Sealing |
| 0102 | 11053520 | Panel-facia |
| 0103 | 00619488 | Knob-programme |
| 0104 | 00650836 | Tray handle-dispenser |
| 0105 | 00650810 | Bracket |
| 0106 | 00650656 | Key |
| 0107 | 00650832 | Insert |
| 0108 | 00619320 | Lightguide |
| 0109 | 00650712 | Lightguide |
| 0110 | 00705855 | Operating module |
| 0111 | 00679367 | Cover |
| 0112 | 00619319 | Lightguide |
| 0113 | 00619479 | Key |
| 0114 | 00619481 | Key |
| 0115 | 00619480 | Key |
| 0116 | 00619476 | Key |
| 0117 | 00619482 | Key |
| 0118 | 00619474 | Key |
| 0119 | 00650670 | Power cord |
| 0120 | 00622513 | Capacitor-interference suppre. |
| 0125 | 11004458 | Cable harness |
| 0199 | 00744927 | Repair-set |
| Reference | Part Number | Description |
|---|---|---|
| 0201 | 00685041 | Worktop |
| 0202 | 00627556 | Electric lock |
| 0203 | 00619251 | Cover |
| 0204 | 00619263 | Clamping piece |
| 0205 | 00685036 | Back panel |
| 0206 | 00619262 | Fixture |
| 0207 | 00619332 | Holder |
| 0208 | 00679248 | Window |
| 0209 | 00425244 | Foot |
| 0210 | 00679256 | Panel-base |
| 0211 | 00650669 | Bowden cable |
| 0212 | 00619472 | Bushing |
| 0213 | 00685034 | Front panel |
| 0214 | 00659291 | Hinge-window |
| 0215 | 00619473 | Bushing |
| 0218 | 00679585 | Case-bottom |
| 0219 | 00606069 | Cover |
| 0222 | 00606067 | Holder |
| 0223 | 00606070 | Holder |
| 0224 | 00606068 | Hinge |
| 0227 | 00425692 | Permanent magnet |
| 0228 | 00686614 | Back panel |
| 0250 | 00751086 | Mounting set |
| 0260 | 00702949 | Transit bolt |
| 0270 | 00621682 | Transit bolt |
| Reference | Part Number | Description |
|---|---|---|
| 0301 | 00710092 | Tub at rear |
| 0302 | 00650717 | Belt-drive |
| 0303 | 00679379 | Pulley |
| 0304 | 00619281 | Bracket |
| 0305 | 00619331 | Shaft seal |
| 0306 | 00619322 | Screw |
| 0307 | 00619328 | Spring-tank |
| 0308 | 00650685 | Heating element |
| 0309 | 00751245 | Shock absorber |
| 0311 | 00650678 | Weight |
| 0312 | 00619286 | Sealing |
| 0313 | 00145432 | Motor |
| 0314 | 00619288 | Fixture |
| 0315 | 00619289 | Fixture |
| 0316 | 00704359 | Sealing |
| 0317 | 00654115 | Weight |
| 0318 | 00249338 | Tub front |
| 0319 | 00249336 | Drum |
| 0320 | 00619277 | Agitator paddle laundry |
| 0322 | 00625426 | Bolt |
| 0323 | 00619279 | Screw |
| 0324 | 00619326 | Screw |
| 0326 | 00687418 | Weight |
| 0327 | 00679264 | Lock-clamp |
| 0328 | 00679263 | Boot gasket |
| 0329 | 00440242 | Lock-clamp |
| 0330 | 00619278 | Screw |
| 0338 | 00619330 | Ball bearing |
| 0342 | 00619329 | Ball bearing |
| 0350 | 00627470 | Carbon-brush |
| 0351 | 00619287 | Sensor-NTC |
| Reference | Part Number | Description |
|---|---|---|
| 0401 | 00679586 | Hose-fill |
| 0402 | 00650667 | Support |
| 0403 | 00619261 | Holder |
| 0404 | 00425291 | Latch |
| 0405 | 00145347 | Pump-drain |
| 0406 | 00619285 | Hose clamp |
| 0407 | 00619283 | Ball-sump |
| 0408 | 00650684 | Outlet hose |
| 0409 | 00425292 | Drain hose |
| 0410 | 00619273 | Clamp |
| 0411 | 00619274 | Clamp |
| 0412 | 00651594 | Valve-magnet |
| 0414 | 00700824 | Dispenser tray-upper part |
| 0415 | 00620059 | Siphon-device |
| 0416 | 00791900 | Outlet hose |
| 0417 | 00651589 | Dispenser tray-lower part |
| 0419 | 00620060 | Slide |
| 0420 | 00619270 | Regulator-water level |
| 0421 | 00700823 | Dispenser tray |
| 0422 | 00619276 | Hose |
| 0423 | 00619249 | Plug |
| 0424 | 00650676 | Hose-fill |
| 0425 | 00619272 | Pressure chamber |
| 0426 | 00619271 | Hose-pressure chamber |
| 0427 | 00650820 | Dispenser tray |
| 0429 | 00619284 | fastening ring |
| Reference | Part Number | Description |
|---|---|---|
| 0501 | 00145145 | Blower motor |
| 0502 | 00650719 | Cover |
| 0503 | 00679270 | Sleeve |
| 0504 | 00650720 | Sealing |
| 0505 | 00679277 | Case-bottom |
| 0506 | 00619298 | Screw |
| 0507 | 00650686 | Sealing |
| 0509 | 00659231 | Heating element |
| 0510 | 00619286 | Sealing |
| 0511 | 00708620 | Cooler |
| 0512 | 00619334 | Sealing |
| 0513 | 11011955 | Hose |
| 0514 | 10013840 | Limiter-temperature |
| 0515 | 00619336 | Sealing |
| 0516 | 00619291 | Clamp |
| 0517 | 00679271 | Support |
| 0518 | 00619287 | Sensor-NTC |
| 0519 | 00650722 | Sealing |
| 0520 | 00650691 | Clamp |
| 0521 | 00650689 | Ventilation duct |
| 0522 | 00650690 | Clamp |
| 0523 | 00679276 | Ventilation duct |
| 0524 | 00619296 | Sealing |
| 0525 | 11011955 | Hose |
| 0526 | 00650721 | Sealing |
| 0527 | 00619295 | Capacitor |
| 0528 | 00619300 | Bracket |
| 0540 | 10010339 | Screw |
| 0541 | 10034301 | Screw |
Service Documents
Parts for This Model
Showing compatible parts for model WKD28350GB