Washing Machines

Bosch WAE24460AU/11 Washing Machine Will Not Agitate, Spin Or Drain

July 01, 2024
Customer Question

Hi Paul, I have Bosch WAE24460AU/11 washing machine. The washing starts filling fine with no fault codes at any time. When agitation starts the drum only "twitches" and does not rotate, when the agitation is due to change direction the drum "twitches" again but does not rotate. If I rotate the drum by hand before the next "twitch", and if I chosen the next rotation direction correctly, the drum will continue to rotate by itself, but will not continue to rotate by itself following the next "twitch". The "twitching" carries on with the clock counting down to 1 minute without pumping down or stopping, and the clock just stays on 1 minute.First, I removed the brushes, inspected and replaced them as they look relatively new and intact, no change in the issue. Secondly, I acquired a second-hand mother board complete with the entire wiring loom, this was fitted which also resulted in no change to the issue. I have measured the resistance over the terminals of the motor and compared them to the resistances shown on the Bosch wiring diagram drawing 21352 Rev D, specifically for the X2 motor plug. Looking on the brushes end of the motor with the terminal block upper most, the resistance over the left-hand two terminals is 0.8 Ohms (I think terminals 2 & 3), over the middle two terminals 2.3 Ohms (I think terminals 4 & 5) and over the two right-hand terminals 15 Ohms (I think terminals 6 & 7). All these resistances seem to correspond well with the resistances shown on the Bosch wiring diagram. I have also inspected the commutator and as far as can tell it looks intact.Frankly I am at a loss now, I thought it would be a motherboard problem, but unless the second-hand one has exactly the same problem as the original motherboard then I can rule this out, what are the chances? The fact the motor can be hand cranked and then rotates by itself suggests to me a motor issue, potentially the speed sensor?I look forward to your advice and/or diagnosis! Rob.

Paul
Paul Repair Expert

I will try and help with this problem about Bosch WAE24460AU/11 Washing Machine,

Hi Rob,

Thanks for explaining the issue with your washing machine. Since you've already replaced the circuit board, there are likely two possible problems. Either there's an intermittent fault with a wire going to the motor, or something is breaking down in the motor under load.

When you manually turn it, sometimes it works, but other times it doesn't. This suggests it might be breaking down under load. Check for an intermittent fault in one of the wires. The wire may look fine on the outside but could be breaking down internally due to metal fatigue. The same problem could occur inside the motor, such as a loose connection or an issue with the thermal cutout or stator plate.

You didn't mention if you've replaced the carbon brushes. If they are worn out, this could also cause the problem. Your machine seems to be from Australia. I checked Bosch's website and saw they charge $110 for a set of carbon brushes. I recommend using eBay or Amazon, where they should cost around $15 to $20.

If you need a new motor, use your model number or the part number I'll provide below to find a second-hand motor. Look for the reference number from the picture to match up with the genuine part number.

I'm sorry I can't help with parts as I don't ship to Australia or New Zealand. It seems your machine was made for those regions. I've also included exploded diagrams and some helpful videos on the motor.

Best of luck!

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Bosch WAE24460AU/11 Washing Machine

Bosch WAE24460AU/11 Washing Machine Spare Parts

Match your part for Bosch WAE24460AU/11 Washing Machine and the use reference number in list below and click on the link to your part

Bosch WAE24460AU/11 Washing Machine User Manual

Bosch WAE24460AU/11 Washing Machine Control Panel Assembly

Bosch WAE24460AU/11 Washing Machine Cabinet Assembly

Bosch WAE24460AU/11 Washing Machine Drum Tub Assembly

Bosch WAE24460AU/11 Washing Machine Water System Assembly

full list of spare parts for Bosch WAE24460AU/11 Washing Machine model below

Reference Part Number Description
0102 00623842 Capacitor-interference suppre.
0103 00604111 Cable harness
0104 00604067 Cable harness
0105 00604070 Cable harness
0106 00602811 Cable harness
0107 00602810 Cable harness
0108 00604071 Cable harness
0109 00604069 Cable harness
0110 00602808 Cable harness
0111 00602987 Cable harness
0112 00447520 Housing
0114 00640002 Operating module
0116 00188590 Sealing
0117 00604072 Coupling
0118 00602804 Knob-programme
0121 00182429 Nut
0126 00499186 Display
Reference Part Number Description
0201 00770305 Worktop
0202 00362761 Case-rear part
0204 00358923 Rail
0205 00435791 Rail
0206 00611383 Transit bolt
0207 00614457 Cover
0208 00167581 Holder
0211 00362256 Duct
0212 00067083 Holder
0213 00634207 Latch
0215 00610147 Electric lock
0216 00796389 Panel-base
0217 00796389 Panel-base
0218 00171269 Hinge-window
0219 00171264 Bushing
0220 00439671 fastening ring
0221 00715042 Ring
0222 11020392 Window
0223 00171255 Axis
0224 00266751 Handle
0225 00366232 Frame-window
0227 00235567 Front panel
0228 00095209 Holder
0229 00416875 Auxiliary tool
0230 00493529 Fixing Kit
0232 00606923 Holder
0233 00362255 Duct
0235 00355529 Window
0236 00796389 Panel-base
0237 00420271 Clamping piece
Reference Part Number Description
0301 00144797 Motor
0302 00154740 Carbon-brush
0303 00168798 Holder
0304 00171272 Fixture
0305 00171271 Screw
0307 00170961 Sensor-NTC
0308 00171273 Holder
0309 12045481 Heating element
0310 11047540 Shock absorber
0311 00439490 Belt-drive
0312 00171270 Screw
0313 11002942 Pulley
0314 00172686 Bearing set
0315 00416886 Sealing
0316 00236013 Tub
0317 00613082 Shaft seal
0318 00773699 Drum
0319 00715100 Tub
0320 00773470 Weight
0321 00265965 Band
0322 00354135 Boot gasket
0323 00354134 fastening ring
0324 00214720 Weight
0325 00631639 Fixing kit
0326 00606818 Spring-tank
0327 00289822 Support
Reference Part Number Description
0401 00703270 Dispenser tray
0402 11035255 Dispenser case
0403 11035255 Dispenser case
0404 00171267 Holder
0405 10031360 Valve-magnet
0406 00171262 Hose-valve/soap box
0407 00027780 Filter-water inlet
0408 00700836 Hose-inlet
0411 00421488 fastening ring
0412 00265958 Hose-fill
0413 00603523 fastening ring
0414 00171263 Ball-sump
0415 00483993 Eco-hose-sump
0417 00424981 Pressure chamber
0418 00188600 Insulating-/protection sleeve
0419 00428683 Regulator-water level
0424 00655300 Holder
0428 00150871 Terminal
0429 00175726 Holder
0430 00354124 Outlet hose
0431 00480443 Eco-hose-sump
0435 00145787 Pump-drain
0436 00647920 Fluff Filter for Dryers
0437 00494561 Eco-hose-sump
0439 00422206 Hose clamp
0441 00491919 Hose-pressure chamber

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