Washing Machines

BEKO WTG941B1W washing machine leaking fom under the machine

January 20, 2021
Customer Question

It's leaking on rinse/drain.spin. I looked at the manual which advised removing the filter cap to clean. I've tried to do so but can't. It turns a little, then no further and I can't pull it out either. Don't know what to do next!

Paul
Paul Repair Expert


I will try and help with this problem WTG941B1W Beko 9kg 1400rpm Washing machine,

If your washing machine is leaking then it is a possibility that the pump is causing the problem and as you say you can't get the filters out, I suspect it will be full of coins or other bits,  it is also worth removing the sump hose as you can't have a blockage in here as well.

 I have sent you over the full workshop manual to assist you the front panel does come off as you will see in the exploded diagram below this will give you clear access to the pump and you should also be able to see if any other parts will causing the machine to leak like the Door seal Etc

You will find all the parts at the bottom of the page.

 

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Error and fault codes on this machine:

E01 *Heater ntc open circuit error or *Heater ntc short circuit error

E02 *Heater open circuit error

E03 Heater continuously active error

E04 * Valve triac short circuit or 'Valve triac diode error

E05 ‘Pump triac open circuit or Pump blocked or Pump triac diode or ‘Pump rotor locked and does not rotate error

E06 *Motor triac short circuit or *Motor in triac diode mode error.

E07 *Water level reading error

E08 *Water cut off or *Valve triac open or *Pump triac short circuit error

E09 ‘Door lock triac open circuit error

E10 ‘Door lock triac short circuit error E11 *Motor open circuit or * Tacho open circuit

E17 *Program terminated error without spinning because of foam

E18 *Program terminated error without spinning because of unbalanced load

 

Common 7145641600 WTG941B1W Beko 9kg 1400rpm Washing machine faults with links to the right repair guide

  1. The machine won’t fill with water

Make sure the door is properly closed, check that inlet hoses are clear and not kinked and that the water supply is connected and functioning. Water valve may be faulty See our video on water valves

  1. The drum doesn’t turn

There are a number of things that can cause this, including worn carbon brushes, drive belt problems, or a faulty motor or control unit PCB. On new machines with 3 phase motors or inverter motors, they get a lot of control board faults

  1. The machine stops mid-cycle

This generally means that the timer, thermostat, or heater had failed. The washing machine may stop due to these faults or the water rinse valve may be faulty or the machine has not emptied the water out of the drum in an allocated period of time.

  1. The washing machine is noisy

A rattle, while the drum is moving, could be due to something stuck in the drum, coins and bra wires are common culprits. You may be able to remove the drum paddles to get to the offending item or remove the sump hose or heater. It’s also worth checking the drain filter to make sure that’s clear. A noisy washing machine may also indicate failed or worn bearings or drum spider. Try turning the drum by hand when the machine is empty. If you hear a rumbling noise or can feel ‘play’ in the drum, it’s likely that the bearings need replacing. You can also get drum spring or shock absorber problems.

  1. Water not draining from the washing machine

This usually means there’s a blockage in the drainage filter, or the pump itself has failed. The first thing you’ll want to do is empty the water so you can rescue your laundry. Pull out the drain hose, pop it into a bucket and let gravity do the work. Also, check the sump hose and waste pipe if fitted to a sink unit the problem can also be the connection.

  1. The washing machine won’t spin

Problems with the spin cycle are relatively common washing machine faults, if your machine knows there is water still in the drum it will not allow the drum to spin it must empty in an allocated period of time. The good news is that they’re generally relatively inexpensive and simple to fix. Balance sensors will override the cycle if the clothes are unevenly distributed and could cause the machine to vibrate. This can happen if you’ve overloaded the washer, or if you’re trying to spin just a few items. Try reloading light loads or removing a few items from heavy ones. If this fails, motor carbon brushes may need to be replaced. On new machines with 3 phase motors or inverter motors, they get a lot of control board faults

  1. The door won’t open

This will usually be due to water not draining, or a faulty door lock. Drain manually as above. If that doesn’t fix the problem you may be able to remove the top of the machine and release the lock from the inside see videos.

  1. Clothes smell bad

If you always use low-temperature washes and biological detergents you could have a build-up of bacteria or even mold in the machine. Try running a hot empty wash once a week. You should also clean out the soap dispenser regularly, and leave the machine door open to air after you’ve removed the washing.

  1. The washing machine is damaging clothes

Tears in clothes indicate foreign bodies in the machine or damage to the drum.

10.The washing machine is constantly filling with water

the machine is siphoning or water valve is leaking

11.The machine reports a fault code or error code

Error codes can be on the display or given in certain lights flashing sequences. Washing machine fault codes are not universal but may only point you or an engineer in the right direction they are not 100% accurate they are only that for guidance. Your owner’s manual may help you identify the problem and even suggest a fix. In other cases, you’ll need an engineer to trace the fault. Don’t be tempted to ignore a fault code, even if the machine seems to be functioning normally. Some codes are ‘early warning signs’ and fixing the machine at an early stage could save you time and money in the long run. Contact us with the full model number and detailed description 

 

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