Beko DPU8360 Heat Pump Tumble Dryer Not Heating

January 25, 2025

Customer Question

Desmond Allen asks:

I have a Beko DPU8360 Heat Pump Tumble Dryer and taken the top, back and side off. There is no visible heater as in other models. Do I need to take the drum out and then disassemble the big white boxes below that? (Previously I replaced the capacitor but I can't find any workshop manual nor useful youtube vid for this)

Model: DPU8360

Paul Says:

I will try and help with this problem about Beko DPU8360 Heat Pump Tumble Dryer,

There are 9 similar models with your Beko DPU8360 Heat Pump Tumble Dryer please use your full model number which is written on your ID plate.

Hi Desmond,

You are correct; a heat pump tumble dryer does not have a heater. It uses a refrigeration process to remove moisture from the air inside the machine. Below, I have added a video that explains how these dryers work and how to test them.

If the clothes in the drum are not heating, it usually means there is an issue with either the compressor or low gas in the machine. This prevents it from creating a heating or condensing cycle. Please watch the video for a detailed explanation.

At the bottom of the page, I have provided additional information, including the workshop manual, wiring diagrams, and other technical details. These resources will show you how to test the machine properly.

Good luck with your repair! There is also a link at the top of the page for any spare parts you might need for this machine.

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Beko DPU8360 Heat Pump Tumble Dryer Spares

Beko DPU8360 Heat Pump Tumble Dryer Wiring Diagram

Beko DPU8360 Heat Pump Tumble Dryer Wiring Diagram 2

Beko DPU8360 Heat Pump Tumble Dryer Service Manual

Beko DPU8360 Heat Pump Tumble Dryer Disassembly Guide

Beko DPU8360 Heat Pump Tumble Dryer Service Test Program

Beko DPU8360 Heat Pump Tumble Dryer Error Flow

Beko DPU8360 Heat Pump Tumble Dryer Gas Leakage Control Steps

Beko DPU8360 Heat Pump Tumble Dryer Main Body and Drying System

Beko DPU8360 Heat Pump Tumble Dryer Chasis Assembly

Beko DPU8360 Heat Pump Tumble Dryer Front Door and Top Panel

Reference	Part Number	Description
1	2974500100	TOP PLATE
10	2976900100	FRONT DOOR ASSEMBLY
1003	2807962500	CAPACITOR (ARCOTRONICS 25 uF)
1005	2962510600	CONDENS PUMP
1005	2962510800	CONDENS PUMP
1028	2995200100	LG COMPRESSOR SHEET ASSY.
1041	2996301100	CAPILLARY TUBE GROUP
1044	133000001	WASHER 12x18x1 DIN 988..
1045	160200200	Snap Ring 9x1 DIN 6799 DRCS68
1046	2973902400	REAR PANEL ASSY
1064	2964840100	EVAPORATOR FILTER SPONGE
1077	492204404	PULLEY ASSY FOR SERVICE-ARES
1087	2982820100	HOSE AND CABLE HOLDER OPPOSITE DIRECTION
12	2962120100	INNER DOOR_(ARES_ARC1_WITHOUT_SWITCH)
1209	2969500300	LOCK BODY ASS
1246	2971703502	CABLE ASSEMBLY
1248	2960910300	SILICONE GASKET
1249	2977904200	CABLE ASSEMBLY
1256	2973100100	SHAFT-FRONT BEARING ASSY
1259	2972300100	FILTRE CASETTE ASSY
1260	2964660100	2964660100
1269	2964950200	FAN COVER
1279	2968300300	BEARING SENSOR COVER ASSEMBLY
1287	2960150100	2960150100
1290	2962590100	DOOR GASKET
1295	2963120100	MOTOR BRACKET CLAMP (PLASTIC)
1300	2964990200	RUBBER_GASKET
1303	2962450100	TANK GUIDE (TOP_60CM)
1306	2961390200	TANK GUIDE BARRIER
1313	2705810300	2705810300
1377	2965200700	MAIN CABLE ASSEMBLY
1390	9002900200	COUNTERSUNK HEAD SCREW (PT-4X14)
1398	2951780300	2951780300
1399	2962950100	2962950100
14	2962170200	HINGE
1401	2963210100	2963210100
1417	2705810400	2705810400
1432	2964980100	COMPRESSION SPRING
1440	2983410100	PLASTIC FOOT ASSY (2K)
1453	2953741500	SINGLE ADHESINE EPDM FOAM
1454	2963090300	AIR GUIDING GASKET
1455	2962810100	SIDE WALL PIN
1457	2971900300	NTC (THINKING_12K)
1457	2971900100	NTC
1457	2971900200	NTC (EPCOS_12K)
1457	2971900500	NTC
1459	2969900200 End Of Life	ROLLER ASSY
1460	2951261000	POMP WATER TANK HOSE.
1465	2951261100	POMP WATER TANK HOSE.
1466	9003272000	PLASTIC SCREW (DIAMETER 4x10) INOX
1469	100700120	SCREW (B4.2*9.5 DIN 7982-H)
1471	2953741100	2953741100
1473	2962390100	LOCK MOUTH
1484	2961990100	SIDE SUPPORT (RIGHT 60CM)
1485	2962010100	Side support left 60CM
1486	2974470300	2974470300
1486	2974470700	2974470700
1486	2974470100	2974470100
1489	2962290100	DOWN HINGE GUIDE
1490	2962310100	UP HINGE GUIDE
1492	2962460100	TANK GUIDE CAP
1493	2826510200	PEG PLASTIC CLAMP
1495	2964010100	PANEL FLAMABILITY PART
1509	2970150100	TERMINAL COVER GASKET
1510	2981220100	HEAT EXCHANGER COVER GR
1514	2964610100	CHANNEL COVER
1515	2970710200	TERMİNAL(AMP)
1523	2953760500	SINGLE ADHES_NE PE FOAM.
1540	2966930100	SMART LAMP
1542	2966040100	CARD HOLDER (SMART-LAMP)
1572	2990601300	DRYER MODULE
1573	2964970100	TUBE INSULATION SPONGE(EVA-COND)
1587	2966990100	CABLE TRAY
166	2978002300	MAIN CABLE ASSEMBLY
169	2970447100	POWER SUPPLY CORD
169	2970445400	POWER SUPPLY CORD
169	2970444900	POWER SUPPLY CORD
180	2964170100	ON_OFF SWITCH(ROLD (+) FORM)
186	2970041903	ELECTRONIC PCB ASSY.
189	491500303	POLY-V 285 H 4 MA BELT
197	2963749054	DRAWER PANEL ASS.
200	2975309074	PANEL ASSEMBLY
2013	2970540100	2970540100
2016	2971110200	DAMPING FOAM
2018	2984003806	CABLE ASSEMBLY
203	2976701900	PROGRAMME KNOB BUTTOM_ASSY
2107	2953742600	SINGLE ADHESINE EPDM FOAM
33	9001230800	PLASTIC CLAMP 152 mm
339	2963640100	OUTER DOOR
341	2962150100	LOCK HOOK
374	265900012 End Of Life	OVEN LAMP 15 W-230 V
401	2963580100	FRONT PANEL
4210	2974870200	INTERFERENCE FILTER
43	2960310462	USER'S MANUAL (EU LANGUAGES)
468	2963710100	ON OFF BUTTON (TIP02+ARC 734 MAVI)
48	2971400800	DRUM ASSEMBLY
481	2827190400	Rotary switch
583	2705870100	2705870100
584	2962860100	DRUM LIFTER
59	2962470100	ELASTIC POLY-V BELT. 7PH 1956
63	2963140600	DRYER MOTOR
632	2962160100	2962160100
653	2807962900	CAPACITOR (BICAI 9 uF).
653	2807961400	CAPACITOR (ARCOTRONICS 9 uF)
750	2964460100	PCB_HOLDER
798	2964630100	EVAPORATOR FILTER CASSETTE LOCK
804	2973801100	REAR DRUM TIGHTNESS PLATE ASSY
804	2973800100	2973800100
804	2973800700	2973800700
817	2952070400	COMPRESSOR COOL FAN
822	2965520100	KICK PLATE - LEFT
826	2976670100	NARROW BACK COVER
827	2962020100	UPPER BEAM
8303	9003270200	9003270200
8314	130500120	130500120
8320	100601520	100601520
834	2951900100	BEARING WASHER
8375	2960220100	M4X10 TAPTITE SCREW
8384	9003270100	9003270100
8385	9003270400	PLASTIC SCREW (4_10)
8386	9003270500	9003270500
8392	9003610300	9003610300
8397	9003610100	9003610100
8398	9003670100	9003670100
8403	9003860300	9003860300
8413	120800120	120800120
8414	130600420	WASHER_A_6_4x1_5_DIN_9021
8419	2963340100 End Of Life	WASHERED NUT (M6x1)
842	2960190100	CABLE HOLDER
8422	2951580400	COUNTERSUNK HEAD PT SCREW (4.5x12)
8427	2963340400	NUT M5 DIN6923
8428	2971870100	2971870100
843	2962440100	WATER TANK (UP_8KG)
8430	9003860900	9003860900
8434	2951780400	2951780400
844	2961290200	2961290200
845	2963530100	KICK PLATE - RIGHT
846	2974540100	2974540100
847	2978100100	PLASTIC CHASIS ASSY
847	2982230300	PLASTIC CHASIS ASSY (HP_SEMI_LIGHT)
856	2974940100	HINGE PIN HOLDER (PLASTIC)
857	2963150300	2963150300
861	2963330400	2963330400
865	2962650100	LAMP COVER
877	2962930200	PROCESS FAN
888	2951061000	MICRO_SWITCH
888	2951060600	MICRO SWITCH
888	2951060700	MICRO_SWITCH
9	2963650100	HANDLE
906	2961190200	2961190200
916	2977430600	FILTER DRAWER ASSY
932	2961961000	SIDE PANEL
975	9001230500	9001230500
985	2954700400	Micro Switch Ass.
990	2970140100	COMPRESSOR TERMINAL COVER
991	2969920100	COMPRESSOR BRACKET RUBBER FEET